Mala has over 21 years of experience with Fortune 100 and 500 companies, government entities, social sector organizations, and family business enterprises in five continents and diverse industries such as accounting, auditing (financial reporting, internal audits including IT), energy, healthcare, higher education, hospitality, non-profits, pharmaceutical, and telecom. She holds a MPA from Harvard University specializing in negotiations, and behavioural sciences, MS in Accounting from Fairleigh Dickinson University, and BA in Mathematics from Delhi University.